Terms Of Service

Due to the custom pre-designed nature of these services, there are no refunds once the order has been placed unless cancelled prior to the scheduled date. Photographs ordered are considered a custom product and therefore there are no refunds on any orders. Unless. 

-a manufacturer defect is evident and reported within 48 hours (2 business days) from the date it was received.

-or in the even that the order was erroneously process such as an error was made on the size of the book or color/style, compared to the original recorded order. 

Policies All prints and products are subject to your state sales tax and shipping when applicable. Due to the nature of custom photography, all sales are annual. Foxx Photography does, of course guarantee that the portraits you receive meet the highest standards in every respect and works with the customers to approve designs and custom work before orders are placed. Payment of orders is due in full when the order is placed. Albums take approximately 48 hours as the pictures are carefully picked and edited to perfection. Rush shipment is available on some items for an additional charge. All rates are subject to change at any time. In the interest of fairness to all customers, all rates are non-negotiable unless booked through a special promotion or discount codes. 

Please make your selection carefully before ordering and if you have any questions please call us at (832) 983-0005 or email us at karan@foxx.photography

 

Return Policy

Our goal at Foxx Photography is your complete satisfaction with your purchase. 

In the case of camera failure, inclement weather, or any other unforeseen incident that prevents Foxx Photography from shooting on a scheduled date the client will get a full refund of their deposit if applicable. No refund will be given under any circumstances if you fail to attend the activity on the day and at the time listed, when the booking was made. 

Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Foxx Photography has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the photo and then Foxx Photography sent the buyer the correct photograph) it is then considered non-refundable. If a buyer has selected and purchase an incorrect photo, he/she must notify Foxx Photography, before receiving the “incorrect” photograph. Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, Foxx Photography will send the correct photo to the buyer free of charge. 

Any questions regarding this Policy please call (832) 983-0005. 

 

 

Privacy Policy

Photos may be used in print such as marketing brochures & post cards. Photos used in publications such as magazines (print/online) must be accompanied with the following photo credit: “© Foxx Photography LLC”

Photos may never be distributed or sold to any third parties for use in any way. Usage rights must be purchased for every third party use.

 

Foxx Photography may use photos for marketing purposes at any time unless prior written agreement has been made.